The Five Must Dos of Customer Service

We often hear about the challenges (or horror stories) related to customer service in our beautiful twin island Republic of Trinidad and Tobago. However, is customer service really a challenge or an opportunity? We would like to use a recent example of which our team faced to demonstrate how the five (5) must dos can be applied; (1) Time is always of the essence, (2) Service is always your concern, (3) Service begins with values, (4) Your reputation counts on it and (5) Always end with a smile.

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